Returns & Exchanges

Returns & Exchanges

Please review the instructions below before starting your return.

Before you start

  • Please allow 24–48 hours for return review and approval.
  • You must sign out of your Apple ID and disable Find My.
  • The device must be fully erased and not activation locked.
  • Returns received with Apple ID or Find My enabled may experience delays.
  • Return shipping labels are issued after approval.

Once you are ready, click below to start your return.